Choosing A Contractor

Image of HVAC Installer

Buying a new Heating and Cooling System can be a confusing, or even intimidating experience. There are numerous different brands, each with numerous different models and efficiency ratings. You can expect to spend thousands of dollars by the time your new system is installed and working. And, you can expect to have to live with your new system for the next 15 years, or more!

To make matters worse, unlike other major appliances, proper installation will have a major impact on the performance, and reliability, of your new system. A system that is not properly installed will result in higher utility costs and higher repair costs, for as long as you own the system.

Here Are Some Questions You Should Ask

  • Can You Provide Any References?
  • What Is Your Customer Satisfaction Rating?
  • Are You Licensed & Insured?
  • How Long Do You Guarantee Your Installation?
  • Are Your Technicians NATE Certified?
  • Do You Offer Products From A Variety of Manufacturers?
  • Do You Provide 24-Hours-Per-Day Service
  • Do You Have A Service Agreement Program?

Our Current Customer Satisfaction Scores

As Measured By An Independant Survey

Of Our Current Service & Installation Customers

Here Are 8 Reasons You Should Choose Us

#1 - NATE Certified Technicians

Our commitment to NATE Certification insures that your system is installed per manufacturer's specifications and will deliver years of relaible service. You can visit the NATE Website for more information as to the importance of NATE Certification. We are currently one of the only contractors in the area with over 80% of our Technicians certified by NATE.

#2 - Professional, Environmentally Responsible Installation

Our experienced Technicians will arrive at your Home or Business on the day we promise. Prior to beginning any work, they will install floor coverings to protect your property. They will then remove and dispose of your exising equipment in a environmentally responsible manner.

We remove all of the Refrigerant (Freon) in accordance with EPA Regulations and return it to be recycled. The remaning Heating & Cooling System components are disassembled and delivered to a Recycling Center.

#3 - A Variety of Products From Leading Manufacturers
Our product offering includes;
  • Gas & Oil Fired Furnaces
  • Air Source & Ground Source Heat Pumps
  • Hot Water & Steam Boilers
  • Complete Line of Indoor Air Quality Products
  • Radiant Floor Heating & Snow Melting Systems
  • Indoor Pool Room Units

You can visit our Products Page for a more complete listing of the products we offer and the Manufacturer's we represent.

#4 - Complete Solutions For Your Comfort Needs

You might spend up to half of your life in your home. So ensuring a high quality indoor environment is important in ensuring the health and comfort of your Family. A well designed Comfort System provides more than just Heating & Cooling, it also removes dust, allergens, volatile organic compounds (VOC's) and maintains proper humidity levels. Just as important, it should save you money by lowering your gas & electricity bills.

We work with you to design a custom system to meet your specific needs and desires.

#5 - Free In-Home Consultation By Our Experienced Staff

To receive a Free In-Home Consultation you can either call us at (888) 843-5359 or click on the link at the Top of This Page to have someone contact you. Either way, a trained consultant will contact you to make an appointment at your convenience to evaluate your unique requirements.

After completing the evaluation, we will then provide a written proposal taking into account your lifestyle, budget, and other preferences. Our proposal will outline the work we propose to provide, the components that will go into your new system, and all of the costs involved in completing the installation.

#6 - Flexible, Low-Cost Financing & Payment Options

We offer several Financing Plans, as well as, other payment options. We accept most Credit Cards including VISA, MasterCard, American Express, and The Discover Card. You can also, of course, pay with a personal or business check.

#7 - One of The Best Warranty Policies In The Business

While most Contractors just offer a 1-Year Labor Warranty, we go way beyond that. Our enhanced warranty provides you with additional protection for 5 Full Years.

When you consider that the standard Manufacturer's warranty does not cover anything beyond providing a replacement part, you can still be left with significant uncovered expenses. Things like Diagnostic Charges, Labor Charges, Freight Charges, Refrigerant (Freon), Refrigerant Filter Driers, Refrigerant Recovery Fees, as well as other miscellaneous materials, can cost hundreds of dollars for each "In-Warranty" repair.

#8 - Follow-Up After The Sale

After your installation is complete, you will receive a survey from an Independant Quality Assurance Company. This survey give you a chance to rate our performance, and provide feedback on areas that may need improvement. This feedback is important to us because, as a Dave Lennox Premier Dealer we are required to maintain our high customer satisfaction ratings in order to remain in the program.

In addition, after your installation is complete, if you have any questions or concerns about your new system we'll be glad to come back to address them.